Top 6 Tools for Superior Customer Service in 2021

Needless to say that every business today is extremely customer-centered. Regardless of a company’s size and scope, attracting and retaining customers has become nearly impossible without great service. We say ‘superior’ because simply ‘good’ service doesn’t work anymore: businesses have to be a cut above to make an impact in an increasingly competitive marketplace. By all metrics, poor customer service can be very costly.