Research Transparency

About the research

Methodology, sample composition, and background on the ‘Digital Identity in Business: The Threats, Impact, and Opportunities’ research report.

About the Report

‘Digital Identity in Business: The Threats, Impact, and Opportunities’ is an independent research report commissioned by Lumin and conducted by Sapio Research. The research was designed to understand how business decision-makers across key English-speaking markets perceive and respond to identity fraud risks in their document and agreement workflows.

The findings provide a detailed picture of the current threat landscape, the financial and operational consequences of fraud incidents, organizational confidence in their defenses, and the evolving role of digital identity solutions.

Methodology

Research method
Online survey
Structured questionnaire administered via online panel
Fieldwork dates
December 2025
Conducted by Sapio Research
Total sample
1,000 respondents
Business decision-makers across three markets
Respondent profile
Business decision maker
Managers and above with responsibility for contracts or verification

Sample composition

Markets

🇺🇸
United States
n=800
🇦🇺
Australia
n=100
🇳🇿
New Zealand
n=100

Organisation sizes

SMB
≤499 employees
Small and medium businesses
Enterprise
500+ employees
Large organizations

Industries surveyed

Financial ServicesConsultingHealthcarePublic SectorLegal ServicesTechnologyConstructionManufacturingEnergy & UtilitiesEducationRetail / Wholesale

About Lumin

Lumin is a document technology company serving 120M+ professionals worldwide. Headquartered in Christchurch, New Zealand, Lumin builds a unified document ecosystem that enables teams to create, edit, sign, and share documents with confidence.

Lumin's Verified Digital Signing product provides organizations with strong identity assurance at the moment of signing, helping businesses reduce exposure to the identity fraud risks documented in this report.

Visit luminpdf.com →
120M+
Professionals served
2008
Founded
NZ
Headquartered
Global
Reach

Download the Full Report

Get the complete research findings, including all charts, industry breakdowns, and the full methodology documentation.