How Indie Campers keeps its Paris depots moving

Indie Campers is a global campervan rental company, and Director Zakaria Oukhouya runs its Paris depots. It's a hands-on job: coordinating vans, mechanics, and staff, with regular trips to depots across France, Belgium, Spain and further afield. With operations like these, admin that slows you down quickly turns into a bottleneck.

The old way: a file stuck between apps

Without Lumin, making a small change to a PDF was a multi-step job. Zak would open the file in Google Docs, edit it there, convert it back into a PDF, then re-share it. Every ‘quick fix’ pulled time away from the depot floor.

"Before Lumin, to change a PDF we had to go to Google Docs, change it, then transfer it back into a PDF. You lose a lot of time. Now it's really quick and easy", Zak says.

Edit, convert and eSign with one unified system

Zak had used Adobe before, so he was up and running fast. A learning session covering the Lumin editor and Lumin Sign was all it took.

Day-to-day, he signs contracts and passes them on to directors, managers, and depot staff, and converts files from Word and other formats into clean PDFs. When a customer complaint escalates past the support desk, he writes his response, converts it to a PDF and shares it with other directors so they can collaborate to resolve it together.

"It makes your life easy. It was simple and I knew how to use it quickly."

Indie Campers needed tools that keep up with the pace of the depot, not ones that slow it down. Lumin gives Zak a single place to edit, convert and sign, so paperwork takes minutes instead of an afternoon. This allows Zak and his manager to work in Lumin in Paris, and keep international teams in sync.

Ready to cut the admin? Try Lumin free today.